{"id":11236,"date":"2021-06-13T11:49:37","date_gmt":"2021-06-13T11:49:37","guid":{"rendered":"https:\/\/robotist.in\/?page_id=11236"},"modified":"2021-06-13T11:58:23","modified_gmt":"2021-06-13T11:58:23","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/robotist.in\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\n<p style=\"font-size:30px\"><strong>Return Policy<\/strong><\/p>\n\n\n\n<p>1. Return is only applicable for products with manufacturing defects.<\/p>\n\n\n\n<p>2. If you find that the product is defective, damaged, or broken, contact us immediately at the helpline number at \u00a0<a href=\"tel:%20+917013644456\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">+917013644456<\/span><\/a>. Also, shoot a small video of the product, clearly showing the defect. We will ask you to send that video if required.<\/p>\n\n\n\n<p>3. To request a return, call us on the helpline number at\u00a0<a href=\"tel:%20+917013644456\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">+917013644456<\/span><\/a>\u00a0and mention your order ID and the SKU number of the product you find to be defective.<\/p>\n\n\n\n<p>4. We will book a return from your place and a pick-up person will pick the product.<\/p>\n\n\n\n<p>5. Once we confirm that the product has a manufacturing defect, we will send a replacement product and the customer will not be charged any additional shipping charges.<\/p>\n\n\n\n<p>6. If the product does not have any manufacturing defects and is found to be soldered, used, altered, or modified, we will ship the product back to the customer.<\/p>\n\n\n\n<p>7. Only products that have a price of more than \u20b950 are eligible for return\/exchange.<\/p>\n\n\n\n<p>8. The return window for any product is 7 days from the date of receiving the order.<\/p>\n\n\n\n<p style=\"font-size:30px\"><strong>Refund Policy<\/strong><\/p>\n\n\n\n<p>1. If a product is defective, only then we take returns and ship a new product as a replacement. So, no refund will be initiated in case of return\/exchange.<\/p>\n\n\n\n<p>2. If you cancel your order before shipping or while in transit, your refund will be processed as per the Cancellation Policy. Once an undefective product is received by you, a refund will not be given.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return Policy 1. Return is only applicable for products with manufacturing defects. 2. If you find that the product is defective, damaged, or broken, contact us immediately at the helpline<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/pages\/11236"}],"collection":[{"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/comments?post=11236"}],"version-history":[{"count":0,"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/pages\/11236\/revisions"}],"wp:attachment":[{"href":"https:\/\/robotist.in\/wp-json\/wp\/v2\/media?parent=11236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}